We do not avoid conflicts. But we can learn to detect and manage conflicts so that they do not develop and become serious. Here you can gain more knowledge about conflicts between colleagues and read what you can do as an employee, as a manager or as a member of the health and safety group.
Conflict between colleagues
A conflict is a disagreement where one or more of the persons becomes emotionally involved. Read here how you can prevent conflicts with colleagues in time and prevent disagreements from developing negatively.
The conflict ladder
A conflict will often escalate and get worse if no one takes the initiative and does something active to de-escalate it. The more we know about conflicts and their emergence and the possibility of de-escalation, the better opportunity we have to deal with the conflict.
If you're in a conflict
It is easier to deal with a conflict before it develops. It is therefore important to detect it as early as possible. Conflicts are about communication, and you need to talk to your colleague about your experiences.
If your colleagues are in a conflict
If some of your colleagues are in conflict, it will affect you and the rest of the workplace. Sometimes you yourself can contribute to de-escalating the conflict. Other times the manager must be involved.
For managers: Your responsibilities as a manager
If conflicts arise between your employees, you may have to intervene and help resolve the conflict. Unresolved conflicts can spread a bad atmosphere and harm the well-being of the entire workplace.
For managers: How to prevent conflict
To prevent conflicts, you need to identify them early on. Below are a number of initiatives for how to prevent disagreements from escalating and becoming conflicts.
The work of the health and safety group
The health and safety group does not have a clear role in relation to conflicts between colleagues in the workplace. However, it is different if the conflict has arisen between a manager and one or more employees.
