The thorough model: Structured dialogue

The plan below describes a dialogue meeting focusing on psychosocial working conditions in general. The meeting is scheduled to last 1-2 hours. If you only focus on a specific part of psychosocial working conditions (e.g. stress or conflict), the meeting can be shorter.

Step 1. Introduction to today's topic

Briefly describe the objective of the dialogue meeting, and how it will take place. Give a brief introduction to psychosocial working conditions or the related topic that you’ve chosen to address at your meeting. Base your discussions on the content in this website and perhaps show one of the 12 short videos about different aspects of psychosocial working conditions. Watch the videos here.

Ask the participants a few questions: What comes to mind when I say psychosocial working conditions (or the topic you’ve decided to focus on)? or What makes this a good place to work?

Step 2. Mapping your psykosocial working conditions

  • The mapping can be carried out together by groups up to of 8-10 people. It also works well in small groups of 4-6.
  • Map the things that work well and the things that should be improved.
  • Use coloured cards or post-it notes and ask the employees each to write down 3-5 things they think work well, and 3-5 things they think should be improved; 1 thing on each card. Use one colour for the things that work well and another colour for the things that should be improved.

Step 3. How do we see the working conditions?

  • Gather the cards and divide them into themes. Lay out the cards so that everyone can see them.
  • Go through the individual statements for each of the themes. The person who wrote the statement may elaborate, and the other participants may supplement with their own views.
  • The chair of the meeting should ensure that everyone is heard; that you don’t interrupt each other; and that you go through all the themes.

Step 4. Discussion and prioritisations

  • How are the various positive and negative statements expressed?
  • What do we want to maintain and develop?
  • What do we want to improve? Which specific problems need to be resolved?
  • Which measures are most important? Where should we begin?

Step 5. Find solutions together

  • Brainstorm in plenary or in groups. If you choose groups, they can present their ideas to everyone.
  • How can we specifically improve the things we’ve prioritised?
  • How can we maintain and develop the things that work well?

Step 6: Plan your further work

  • End the meeting by agreeing on how to proceed. Sum up decisions in writing, so that management and the health and safety group can use them.
  • What will you do specifically? Who will be responsible for what? When will the problems have been resolved /improvements have been implemented? How and when do we follow up? And who should be responsible?
  • Collect proposals, solutions and input for prioritisation and the action plan, so that management and the health and safety group can use them in their further work.

More methods:


Last revised at 08. February 2024