The importance of predictability

It offers many advantages in everyday life if your store is characterized by the fact that everyone receives good information and is confident that they know what will happen in the future.

Example: Will anyone be fired?

Janne and Inger are sales assistants in a medium-sized shop. They’re worried about cutbacks following a period of low sales.

They talk about it a lot, and their worries begin to take over. They closely follow every move from their manager, Kasper, and speculate about what he’s talking about with the others from headquarters.

What does predictability mean?

Predictability at work is about getting the right amount of information at the right time. Will a new technology be introduced? Have any new colleagues been employed? Are there any new assignments or changes in the pipeline?

You deal with change better if you have sought out or received information well in advance, so that you feel confident and know what’s going on.

Benefits of predictabiliti

A shop where everyone receives proper information and feels confident about the future will offer many benefits.

Predictability at work:

  • Provides a sense of security and instils trust in management at the workplace.
  • Generates wellbeing because employees know their work situation.
  • Helps employees make the best possible decisions at work.
  • Prevents rumours and conflict between employees who do not have the same level of information.

Last revised at 04. July 2023