When you want to take measures against shoplifting, a natural place to begin is by assessing the scope of shoplifting. Based on this assessment, you can launch initiatives that can prevent shoplifting. Subsequently, it’s important to draw up guidelines for how you want to handle shoplifting situations and
Involve the health and safety group
The health and safety group has a natural role in efforts against shoplifting. Shoplifting and any conflict with suspected thieves can cause uncertainty among employees and thereby impact psychosocial working conditions.
It’s also important to involve the health and safety group and employees in work on preventing shoplifting and on preparing guidelines for how to deal with shoplifting.
Finally, the health and safety group can help ensure that all employees (also new employees, young workers and temps) receive the necessary instruction in how to act in shoplifting situations.
Tools and links
Sector guidelines on shoplifting: BFA Handel has prepared sector guidelines on shoplifting: Shoplifting – sector guidelines for employers, management and the Health and Safety Organisation. This describes how you can prevent and deal with theft at the shop, and how you can prepare using fixed procedures and guidelines.