English

Face masks are no longer required in shops and stores. But we keep the film on this list. The video is produced by BFA Handel for staff, managers and health and safety representatives.

The Danish Health Authority has has gathered all its information about coronavirus in one place. Here you can find answers about prevention of infection, use of face masks, etc., and download all the Danish Health Authority's posters and notices for use in the store. Much of the material is also available in other languages than English. The page is constantly updated with the latest information.

The Danish Health Authority has published a number of materials which you can download, display and share. Apart from the well-known posters for shops and stores, you will find materials for training staff etc.

WELCOME THE WORLD OF CONFLICT! 

This leaflet will provide retail employees with insight into conflicts and conflict management, so they can improve their ability to handle customer conflicts. The central point is how to manage conflicts at an early stage, so that they don’t escalate and become hard to resolve, and how to manage conflicts where a customer might be angry from the outset. The leaflet can be used by management, employees, and members of the Health and Safety Organisation. 

Overview: Legal regulations, info and advice on how to prevent conflicts with customers and what you need to do if conflicts do happen as a result of the corona restrictions.

This booklet gives you an insight into your function as elected Health and Safety Representative ind shops and stores and how to make the work you do more visible in your workplace. It also gives you an insight into cooperation and collaboration partners, and highlights various patterns of communication and response.

A guide for employers, supervisors and managers. This booklet provides employers and supervisors with an overview of the obligations and responsibilities that must be met for safe and healthy working conditions. It also provides insight into collaboration within the working environment and highlights the importance of good communication on this topic.

Overview: Find legal rules and requirements, usefull information and links about risk assessment (APV). The assessment must be done by every business in Denmark at least every 3 years or more often, in case of major changes in the workplace, accidents etc.

Overview: Legal regulations and good advice on how to give instructions and training to emplyees in regard to job safety and workplace environment.

Overview: Legal regulations and good advice on health and safety for young people at work - with substances and materials.

How do you perform a health and safety risk assessment? And how do you analyse accidents in order to improve safety at the workplace? Learn more in the English section of the Danish Working Environment Authority (Arbejdstilsynet) website.

As a posted worker in Denmark you have the same right to a safe and healthy workplace as Danish citizens. On this website you can read about the Danish rules on health and safety, employer obligations, inspections by the Danish WEA and reporting of industrial injuries, among others.